Return & Refund Policy

Return and Refund Policy

At [Your Shop Name], we want you to have a great shopping experience. If you’re not completely satisfied with your purchase, we’re here to help!

1. Returns

  • You can return items within 1 days of receiving your order If you received a defective or incorrect item.
  • Items must be unused, unworn, and in original packaging with tags attached.
  • Certain items, such as [mention non-returnable items like lingerie, sale items, etc.], are non-returnable.

2. Refunds

  • If you received a defective or incorrect item or didn’t receive your order, you can offer us a refund.
  • Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5-10 days.
  • Shipping fees are non-refundable unless the return is due to our error.

3. Exchanges

  • If you received a defective or incorrect item, we offer free exchanges within 5-15 days.

4. How to Start a Return

  • Contact us at ShineFashion2000@gmail.com with your order details.
  • We will guide you through the return process.

We reserve the right to update this policy at any time. For any questions, feel free to reach out!