Return & Refund Policy
Return and Refund Policy
At [Your Shop Name], we want you to have a great shopping experience. If you’re not completely satisfied with your purchase, we’re here to help!
1. Returns
- You can return items within 1 days of receiving your order If you received a defective or incorrect item.
- Items must be unused, unworn, and in original packaging with tags attached.
- Certain items, such as [mention non-returnable items like lingerie, sale items, etc.], are non-returnable.
2. Refunds
- If you received a defective or incorrect item or didn’t receive your order, you can offer us a refund.
- Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5-10 days.
- Shipping fees are non-refundable unless the return is due to our error.
3. Exchanges
- If you received a defective or incorrect item, we offer free exchanges within 5-15 days.
4. How to Start a Return
- Contact us at ShineFashion2000@gmail.com with your order details.
- We will guide you through the return process.
We reserve the right to update this policy at any time. For any questions, feel free to reach out!